CHRISTIAN SENIOR
CITIZENS HOME ASSOCIATION
OF CHATHAM, ON. INC.
Operating: South Chatham Village
97 - 40 Elm Street,
Chatham, Ont. N7M 6A5
Internal Review Policy
Approved by the Board of Directors:
October 30, 2002
Composition:
President, Vice-president, Recording Secretary,
Treasurer.
Mandate:
1. The committee will handle tenant or
applicant requests for reviews of the following
types of decisions:
·
Tenant
selection
·
RGI
subsidies
·
Overhousing
·
Special
needs designation
·
Internal
Transfers
2.
The
committee will not make decisions which are contrary to the law, or clearly against the spirit or
the intent of board-approved policies. It
will, however, consider exceptional
circumstances which may not have been considered
when the policies were made.
3. The committee will use precedent in
making its decisions, and will aim to treat all applicants and tenants equitably.
4. The
committee will also consider the impact of its decisions on the appellant,
other tenants or applicants,
on the non-profit staff, and on the well-being of the
non-profit.
Schedule
The Chair of the committee will notify all committee
members if there is a review. A meeting will then be scheduled.
Setting the agenda
1.
When
the Board of Directors receives a written request for review, they will
complete the Request for Review Form (attached), attach it to the appellant's letter, and fax it, along
with any documentation used to make the original decision, to the Chair of the committee.
They will also make a copy for each committee member to be handed out at the meeting.
The Board of Directors will also notify the appellant when their case will be heard. If appellants wish to appear before the committee, they will schedule their appearance.
Review Process
1. The committee will normally operate by
consensus.
2. Appellants may bring a translator,
family members, friends, or other advocates of their choice.
The Chair
may limit the number of advocates at his/her discretion.
3. Decisions will not normally be made while
the appellant waits, even if they have been present.
4. During and following the meeting, the
Chair will complete a Decisions Form (attached) for each appellant,
documenting the decisions made, and the reasons for the decision.
5. The Chair will
inform the appellant of the decision within 5 business days of the
meeting. She will also
place one copy of the Decisions Form into the internal review file,
and one copy in the tenant's
file, if one exists.
CHRISTIAN SENIOR CITIZENS
HOME ASSOCIATION
OF CHATHAM, ON. INC.
Operating: South Chatham Village
97 - 40 Elm Street,
Chatham, Ont. N7M 6A5
Request for Review Form
Date:_______________________________
Name of
appellant:____________________________________________
Appellant's
phone number:______________________________________
Date appeal
letter was received: _________________________
Decision being appealed:
·
refused place on special needs waiting list
·
not offered a unit
·
made ineligible for subsidy
·
disputed subsidy calculation
·
declared overhoused
·
refused transfer
What were the reasons for your decision?
__________________________________________________________
__________________________________________________________
__________________________________________________________
What options have already been discussed with the appellant?
______________________________________________________________
______________________________________________________________
Is there other information the committee needs to
make a decision?
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
CHRISTIAN SENIOR CITIZENS
HOME ASSOCIATION
OF CHATHAM, ON. INC.
Operating: South Chatham Village
97 - 40 Elm Street,
Chatham, Ont. N7M 6A5
Review Decisions Form
Date:_______________________________
Name of
appellant: _______________________________________
Date appeal
letter was received: _____________________________
Decision being appealed:
·
refused place on special needs waiting list
·
not offered a unit
·
made ineligible for subsidy
·
disputed subsidy calculation
·
declared overhoused
·
refused internal transfer
Decision of the Review Committee
________________________________________________________
________________________________________________________
________________________________________________________
Reasons
for the Decision
________________________________________________________
________________________________________________________
________________________________________________________
Action
Needed
________________________________________________________
________________________________________________________
________________________________________________________
Recommendations to the Board
____________________________________________________________
____________________________________________________________
____________________________________________________________